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Home » Products » DVD Cover Searcher » Frequently Asked Questions

DVD Cover Searcher  Frequently Asked Questions

I am unable to to get the program to return what I am looking for.

Try refining your search by selecting one of the options in the drop down menus on the search page. For example, if you are looking for the title "cave", then from the drop down options select "Contains all of".
Every time I do a search it only shows 350 results.

This is the limit set by the search engine. Showing the entire listing would slow down the program. Try refining your search by using the options in the drop down menus on the search page.
I need to download my registered program again, how do I do it?

If you need to download a fresh copy of DVD Cover Searcher, use the product upgrades feature which is found on the support page.
What is the difference between the Professional and Premium Edition?

Please take a look at the comparison chart.
Where has the printing facility dissapeared to?

If you have DVD Cover Gold 2.0 or later installed, you can select "Download and Print" and it will automatically download the cover and send it to DVD Cover Gold ready for printing.
How can I set my own folder to download the covers into?

Click the "Preferences" button from the toolbar and then press the "Download Covers" tab. From here you can choose a default folder to have all your covers downloaded to.
When I search for any covers it always reports nothing found.

DVD Cover Searcher is an Internet based program and you must set your firewall to allow the program to pass through. Please click here for more information on firewall settings.
I have bought the Professional version but would like to upgrade.

If you would like to upgrade to the Premium version, then simply visit the upgrade page.
Can I upload covers to your database?

Yes. DVD Cover Searcher has an inbuilt facility that allows you to upload covers. Please note that any covers uploaded have to be approved before they are made available for download.
If I order the CD version how long will it be before I receive it?

As soon as PayPal has completed the order, we will mail the CD to you within 24 hours by standard Royal Mail. Whilst you are waiting for the CD to arrive, you can download the programs by using the product upgrade facility found on the support page.
I need to replace the CD I bought from you.

If you have bought a CD and need a replacement, then please contact support. There will be a small charge for all replacement CD's
How can I upgrade to the Premium Edition?

You can easily upgrade from the Professional to the Premium Edition by going to the upgrade page.
Product Resources:

Product Overview
Request a Trial Key
Upgrade To Premium Edition
Screenshots
Frequenty Asked Questions
Feature Comparison
Version History
Online Help File 

Related Links:

DVD Cover Gold
DCS User Forum 
Bad Cover Report
Serial Key Retrieval
Microsoft .NET 2.0 





Major credit cards accepted

Downloadable Purchase:

DCS Professional Edition
£7.99 On Sale!  £6.99

DCS Premium Edition
Includes DVD Cover Gold FREE!
£21.98 On Sale!  £14.95

Premium Edition Upgrade
£3.99


CD-ROM Purchase:

Premium Edition on CD
£10.95



Total Covers Available
DVD Video 34,520
CD Audio 295
PC Game 28
XBOX 360 21
PC Application 13
XBOX 10

Top Uploaders - July
1 - Wiseowl 41
2 - Christopher Taylor 27
3 - Puiu Tanase 18
4 - colin whicker 8
5 - Holly L 7
6 - Bobby G 5
7 - Doc49 4
8 - Dave H 3
9 - Cleggy 2
10 - Steffan Jensen 2



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Buy our top 2 selling programs on a single CD

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